Payment Terms
Last Updated: October 13, 2026
These Payment Terms explain how payments are handled when you place an order with Pitaiche.
By completing a purchase on our website, you agree to these Payment Terms and our applicable store policies.
1. Currency
All prices on pitaiche.com are displayed and charged in U.S. Dollars (USD).
The final order total will be displayed during checkout before payment is submitted.
2. Accepted Payment Methods
Pitaiche accepts the payment methods displayed and available during checkout.
Our online store and checkout are powered by Shopify, and payments may be processed through Shopify and applicable payment providers.
Available payment methods may vary and will be clearly displayed during checkout.
3. Payment Authorization
By submitting payment information, you confirm that:
- The payment information you provide is accurate and complete
- You are authorized to use the selected payment method
- You authorize payment for the final order total displayed during checkout
Payments may be subject to authorization or verification by your bank, card issuer, or payment provider.
If payment cannot be authorized or completed, the order may not be processed.
4. Prices and Charges
Product prices are displayed on our website before checkout.
Applicable taxes, if any, will be displayed during checkout where required.
Pitaiche offers free shipping on all orders, with no minimum purchase amount required.
The complete order total will be displayed before you submit payment.
Pitaiche will not add undisclosed mandatory charges after checkout.
5. Declined or Pending Payments
Payments may be declined for reasons including:
- Incorrect payment information
- Insufficient funds
- Bank or card issuer restrictions
- Payment provider restrictions
- Authorization issues
- Fraud-prevention or security checks
If your payment is declined, please verify your payment information or use another payment method available during checkout.
In some cases, your bank or payment provider may display a temporary pending authorization.
The time required for a pending authorization to be released is determined by your bank, card issuer, or payment provider.
6. Payment Security
Payments are processed through Shopify and applicable payment-provider checkout systems.
Pitaiche does not require customers to send complete credit or debit card numbers, security codes, banking passwords, or other sensitive financial credentials by email.
If you receive a suspicious payment request claiming to represent Pitaiche, please contact us at:
7. Order Confirmation
After successfully placing an order, you will receive an order confirmation using the contact information provided during checkout.
An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted for fulfillment or shipped.
Orders may still be reviewed for payment authorization, product availability, incorrect information, or suspected unauthorized activity.
8. Order Cancellations
If you need to cancel or modify an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate your request.
However, once an order has entered processing or has shipped, cancellation or modification may no longer be possible.
If we cancel all or part of an order after payment has been collected, the amount paid for the canceled item(s) will be refunded to the original payment method.
If an order has already shipped, returns are handled according to our Return and Refund Policy.
9. Refunds
Refunds are governed by our Return and Refund Policy.
Once we receive your returned item, we will inspect it and notify you whether the refund has been approved.
Approved refunds will be processed within 5 business days after we receive the returned item and issued to the original payment method.
After a refund has been issued, please allow approximately 5–10 business days for the funds to appear in your account.
Actual posting times may vary depending on your bank, card issuer, or payment provider.
10. Fraud Prevention
To protect customers and our store, orders may be reviewed for suspected fraud, unauthorized transactions, or other security concerns.
We may hold, decline, or cancel an order when reasonably necessary to protect customers, payment information, or our store.
If we cancel all or part of an order after payment has been collected, the amount paid for the canceled item(s) will be refunded to the original payment method.
11. Changes to These Payment Terms
We may update these Payment Terms from time to time to reflect changes to our payment practices, payment providers, services, or legal requirements.
When changes are made, we will update the Last Updated date at the top of this page.
12. Contact Us
If you have questions about payments, charges, refunds, or your order, please contact us:
Store Name: Pitaiche
Website: https://pitaiche.com
Email: support@pitaiche.com
Phone: +1 253-234-9637
Contact Address: 1021 S Beeman St, Airway Heights, WA 99001, United States
Customer Service Hours:
Monday – Saturday: 9:00 AM – 5:00 PM PT (Pacific Time)
Sunday: Closed
Customer service inquiries are typically answered within 1–2 business days.
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